FAQS

What time is the event?

3:00 p.m. – 11:00 p.m., Saturday, November 13, 2021

Where is the event located?

Sunken Garden Theatre
3875 N St Mary’s St, San Antonio, TX 78212

Do you accept credit cards?

Yes. We accept credit cards, debit cards, and cash at the Admission Booths and Bars.

Do you have ATMs on-site?

Yes. There will be ATMs throughout the festival.

Are there any additional costs other than the admission fee?

All stage performances and entertainment are included with admission. Bars, food trucks, and vendors are also available for patronage.

What comes with the G/A ticket?

General Admissions includes entry and entertainment, it does not come with drinks.

Can I leave The Festival and re-enter without paying?

There is no re-entry into the festival. Any attendees wishing to return to the event will have to pay the standard entry fee

What is the difference between ticket types?

The general admission ticket only grants you entrance to the event. The Unlimited Henny ticket gets you access to an exclusive VIP area, with an open bar. VIP packages are also available, including section/table, entry tickets, and bottle service. Based on the selected package.

How old do you have to be to get in?

You must be 21 years or older to enter the event. You must be 21years or older to purchase any alcoholic beverage. Hennything bar staff reserves the right to restrict service for anybody not in compliance with TABC laws and rules.

Can we bring pets?

Sorry, the Mayor’s Office of Special Events regulations prohibits pets, including dogs, amphibians, reptiles, and snakes. Assistance dogs are allowed.

Any rules we should know about?

To ensure a safe, enjoyable event, the following items should be left at home: beverages, food, alcoholic beverages, ice chests/coolers, in-line skates, backpacks, skateboards, grills, weapons, fireworks, umbrellas and laser pointers.

Do you issue rain checks?

No rainchecks or refunds are given. We are open rain or shine, and all acts will be performed as scheduled unless conditions threaten the safety of the participants and festival guests.

How do I pay for Market Vendor purchases?

There are a number of Market Vendors throughout the festival selling fun, quality merchandise. Festival coupons are NOT accepted for market purchases. Each market vendor determines what form of payment they will accept.